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FAQS: WHEN ORDERING SHOES

Stock: Please order early to avoid disappointment as our shoes can take 4-6 weeks if sold out.  Please include your wear date as your credit card will only be charged if we can make your wear date.
 

Sizing: Our shoe sizes are standard US/AU sizes, thus in many cases the child will wear a similar size to day wear.  If you need to go up or down a size, we happily exchange within 7 days.
 

Need our help: If you require assistance with sizing, please use our "Size Request" feature above to provide "heel to toe" measurements.  We will contact you upon receipt to suggest a size.  Please note we may not be able to answer size requests via email or phone on Saturday's but will respond as soon as possible.