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FAQ's
FAQ's
FAQ's
Q: Do you have a retail store?
Yes!
Flagship store: 606 Sydney Road, Brunswick, located within the Antesy Wedding district in Brunswick.
Christening Styling Suite: 608 Sydney Road, Brunswick
Q: Do you custom make? Do you cater for Petite, Tall or Custom Sizes 14-20? Yes, Yes, Yes! We have a custom made range as well as an affordable off the rack collection. In 2019, we have also increased our Size 14-20 collection. Please visit us for details.
Q: May I take photos in store? We do not allow photography/facetime in store, however provide photos of our collection on our website. Please feel free to bring a family member/friend to assist you, if required.
Q: How do I make sure I order the correct size?
Our dresses run to standard children sizes. If your child is in between two sizes, we recommend you choose the larger size option as this may be altered if required. If you are selecting an item for a future event, please ensure you allow for the child's growth. If you have any concerns about choosing the correct size for the child, we encourage you to contact us prior to ordering so that we can assist.
Q: When is an optimal time to shop?
Weddings and Special Occasion Wear: We do carry stock that can be purchased off the rack, however we do recommend you visit us approx 3 months before the wear date to avoid disappointment.
Christening Wear: We typically suggest at least 4-6 weeks before wear date.
Candles & Boxes: We typically suggest at least 4 weeks before wear date to avoid rush charges.
Q: White or Ivory?
Our White is considered Bright White which has blue understones. Most of our dresses are photographed in Ivory which is considered Bridal White/Off White. For Bridal, we typically recommend Ivory, particularly with Silk White or Lace Bridal Gowns.
Q: Are you able to co-ordinate dresses and suits with my bridal party colour theme?
Of course! Our personalised service offers a dedicated stylist that will assist you in selecting the perfect dress, shoes and accessories to compliment your bridal party and budget.
Our complimentary bridal consultation services allows you to send us pictures of your Wedding Dress/Bridal Party and we can provide you with ideas on options, colored sashes and accessories within your budget. Just contact us to begin this process.
Of course! Our personalised service offers a dedicated stylist that will assist you in selecting the perfect dress, shoes and accessories to compliment your bridal party and budget.
Our complimentary bridal consultation services allows you to send us pictures of your Wedding Dress/Bridal Party and we can provide you with ideas on options, colored sashes and accessories within your budget. Just contact us to begin this process.
What is an "Occasion Date"?
Your Occasion date is the date that the child will be wearing the item. If we can't get your item to you before this date, we will contact you prior to proceeding with your order and charging your credit card. If you have scheduled an alterations appointment, will be leaving town to travel to your event or simply require your dress/suit earlier than your wear date, please feel free to list this date as your wear date.
Q: Do you rent dresses?
No, Princess Boutique does not rent our products. Renting for your special occasion is a risky option considering wear-and-tear, late returns from previous weekends, fitting/alteration problems and possible damage by the previous wearer. These are all things that we don't want to risk for your special day!
Other Questions?
Please feel free to contact us to discuss and we would be pleased to assist.
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